How We Collect Your Personal Data

'Personal data’ is any information that can be used to identify you or that we can link to you. Where you use our services, we will collect personal data directly from you. We may also collect personal data from third parties such as your employing organisation, regulatory authorities, recruitment agencies, credit reporting agencies, information or service providers, publicly available records, and the third parties described in this Statement.

We collect information that you voluntarily provide to us, including when you communicate with us via email or other channels; when you sign up for or request that we send you newsletters, alerts, or other materials; when you sign up for a webinar or event; and when you respond to our communications or requests for information.

The information you provide may include current and historical personal data, including but not limited to, your name, contact details, title, identification, employment, positions held and enquiry/complaint details and information about the organisation with which you are affiliated.

We may also collect personal data about your other dealings with us and our clients, including any contact we have with you in person, by telephone, email or online. We may collect information from other sources, such as social media platforms that share information about how you interact with our social media content, and any information gathered through these channels will be governed by the privacy settings, policies, and/or procedures of the applicable social media platform, which we strongly encourage you to review.

When you use our online services, we may collect the following:

  • Information you provide by completing forms.
  • Your credit or debit card number, expiry date and security code.
  • Your name and address.
  • Your delivery address (if different to above).
  • Your contact telephone number in case we need to call you.
  • Information you provide by your participation in competitions, live chats or message boards.

Information you provide to us if you contact us, for example to report a problem with our online services or raise a query or comment. Details of visits made to our online services including, but not limited to, the volume of traffic received, logs (including, where available, the IP address and location of the device connecting to the online services and other technical information and identifiers about the device and the nature of the visit) and the resources accessed.

If you apply for a job or work placement with us then you may need to provide information about your education, employment, racial background and state of health. As part of your application you will be asked to provide your express consent to our use of this information to assess your application and to allow us to carry out both recruitment analytics and any monitoring activities which may be required of us under applicable law as an employer.

We may also carry out screening checks (including reference, background, financial probity, identity, eligibility to work, vocational suitability and criminal record checks) and consider you for other positions. We may exchange your personal data with academic institutions, recruiters, screening check providers, health service providers, professional and trade associations, law enforcement agencies, recruitment analytics providers, referees and your current and previous employers.

We may also gather additional information about you from publicly available resources such as LinkedIn or other social or professional media platforms and collate this with the information that you provide to us. Without your personal data, we may not be able to progress considering you for positions with us. In some instances, personal data must be provided to us in order for us to legally or contractually perform services to you, for example where we are obligated to gather personal data for anti-money laundering identification purpose. Where relevant we will highlight to you those details that we are obligated to collect.

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